Sales Policy – TechBag

Welcome to TechBag – Your Trusted Partner for Livestreaming Equipment

At TechBag, we are dedicated to providing top-tier livestreaming products, including cameras, microphones, lighting solutions, and advanced streaming accessories. Whether you’re a content creator, business owner, or professional streamer, our goal is to equip you with high-performance tools to enhance your production quality.

To ensure a smooth and transparent shopping experience, please carefully review our Sales Policy. By making a purchase from techbag.xyz, you agree to the terms outlined below.

1. Placing an Order & Order Confirmation

1.1 Ordering Process

Placing an order on TechBag is quick and easy:
✔ Browse our wide selection of livestreaming gear.
✔ Add your preferred items to the shopping cart.
✔ Proceed to checkout and enter your shipping and payment details.
✔ Complete your purchase and receive an order confirmation email.

1.2 Order Confirmation & Verification

After a successful order, you will receive an automated confirmation email containing:

    • Your order number
    • A detailed purchase summary
    • An estimated delivery timeframe

If you do not receive a confirmation email within 24 hours, check your spam folder or contact info@techbag.xyz.

For security reasons, some transactions may require manual verification. If additional details are needed, our team will reach out via email or phone.

2. Payment Methods & Security

At TechBag, we offer a variety of secure payment options to ensure a safe and convenient checkout experience:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal for fast and secure online transactions
✔ Apple Pay & Google Pay for mobile-friendly payments
✔ Bank Transfers (for bulk or wholesale orders)

We use SSL encryption technology to protect your personal and financial data from fraud or unauthorized access.

3. Shipping & Delivery

3.1 Shipping Options & Costs

We provide both domestic and international shipping options:

    • Standard Shipping (5–7 business days)
    • Express Shipping (2–4 business days)

Shipping costs vary based on destination, package weight, and shipping method and are calculated at checkout.

3.2 Order Tracking

Once your order is shipped, we will email you a tracking number so you can monitor your package in real time.

3.3 International Orders & Customs Fees

International customers are responsible for any customs duties, taxes, or import fees applied by their country’s regulations. These fees are not included in our prices.

4. Sales Tax & Import Duties

TechBag automatically calculates applicable sales tax based on the customer’s shipping location. If you are purchasing from outside the USA, your government may require you to pay additional import duties or VAT, which is not covered by TechBag.

5. Order Cancellations & Modifications

5.1 Order Cancellation Policy

    • Orders can be canceled or modified within 12 hours after placement.
    • Once an order has been processed for shipping, cancellations are not guaranteed.

5.2 Modifying an Order

If you need to update shipping details, payment method, or order items, please contact us immediately at (334) 687-4145.

6. Customer Support & Contact Information

📍 Address: 3805 Houma Blvd, Metairie, LA 70006, USA
📞 Phone: (334) 687-4145
📧 Email: info@techbag.xyz

For any inquiries regarding your order, shipping, or sales policy, feel free to reach out to our team.